The hotel was beautiful! During the booking process and getting everything ready to propose to my wife, Natalie was amazing! She answered ALL of my many questions! She wasn't just knowledgeable, she made it clear she WANTED to help! The hotel staff called the day of our stay and upgraded our room and made sure everything was set up perfectly. Our drinks at the Nickel were very good and the customer service for the whole stay left very little to be desired. I'm so bad with names, but everyone I interacted with throughout the booking process was truly a delight! Especially Natalie!!!
Reeder
febbraio 2025
Staff was warm and welcoming. I received an upgrade however I saw a socks under on the floor in the corner when I was looking for my earring which means it was not cleaned entirely. I was so tired to complain about it and the amenities offered made up for it was a plus, so I ignored it. Maybe because I was exhausted from my flight and I had to get ready to head out for me not acknowledging it. I still would recommend this hotel for location, aesthetic and staff hospitality.
Flowers
aprile 2025
We were extremely pleased with our stay. The hotel was conveniently located and the staff, especially Natalie, were extremely helpful in finding places to eat and pointing us in the right direction. I asked for a corner room away from the elevator and was so pleased they were able to fulfill my request. It was my nephew‘s birthday, and they left a sweet note with a couple of treats. I would not hesitate to book this hotel again in the future.
Grinker
aprile 2025
The property is in a perfect location for the Denver Performing Arts Complex & close to many restaurants. The staff were very pleasant & also gave us a larger room!
Silvia
aprile 2024
The location was perfect for the activities we had planned - fine dining, Denver art museum, live music, and a hockey game at Ball arena, The hotel offers a free town car service which we used. The room was clean and the bed was comfortable. The staff was friendly and helpful and the service was great.
Michael
febbraio 2024
Wonderful hotel, good location, right by where I wanted to be. I was impressed from the start by a welcome drink which set the mood for the whole experience. Bonus that my room had a bathtub without me having to ask for it! I ordered room service and it arrived quickly. Lived up to the 4 star promise!
Darcy
dicembre 2024
Staff was extremely helpful and pleasant. Decor was interesting.
Nicolas
febbraio 2025
A bit eclectic in how the hotel is run. Nice to have the happy hour. The style is a bit retro, which can be amusing, but sometimes function can be better (elevators). The bath tub is huge and very nice to have.
Timetraveler13
agosto 2024
The bed was very comfortable. Staff was friendly and helpful.
Kathryn
luglio 2024
The staff was very nice and helpful. The hotel is in an ideal location for visiting downtown Denver.
David
ottobre 2024